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    Emirates introduces laptop and tablet handling service for US flights Emirates introduces laptop and tablet handling service for US flights

    Emirates introduces laptop and tablet handling service for U...



    Emirates introduces laptop and tablet handling service for US flights

    23 March 2017: Emirates will introduce a new service to enable customers to use their laptops and tablet devices until just before they board their flights to the US.

    Emirates customers travelling to the US via Dubai will be able to utilise their laptops and tablet devices on the first part of their journeys, and also during transit in Dubai. They must then declare and hand over their laptops, tablets, and other banned electronic devices to security staff at the gate just before boarding their US-bound flight. The devices will be carefully packed into boxes, loaded into the aircraft hold, and returned to the customer at their US destination. There will not be any charge for this service.

    Passengers on US-bound flights starting their journeys in Dubai are encouraged to pack their electronic devices into their check-in luggage in the first instance, to avoid delays.

    Customers should be aware that there will be a detailed search of all hand baggage on non-stop flights to the US from Dubai. They should therefore declare their devices before the search, or ensure their electronic devices are packed into their check-in luggage in the first instance.

    Emirates is working to ensure that its operations comply with the latest restrictions on electronic devices in the cabin, for when the rules take effect on 25 March. Emirates will deploy extra staff at the airport to ease and assist passengers, especially in the first days of the new rules being implemented.

    From Saturday, 25 March, travellers on non-stop flights to the US from Dubai International airport (DXB) will not be allowed to carry any electronic device larger than a cell phone or smartphone, excluding medical devices, into the aircraft cabin. Travellers must pack these electronic devices in their checked-in baggage.

    This new security directive, issued by the US Transportation Security Administration (TSA), applies to all passengers travelling on non-stop flights to the US from Dubai, including those in transit.  It does not apply to passengers travelling on Emirates’ US-bound flights via Milan and Athens, or Emirates flights to/from any other destination.

    Emirates customers flying to the US can find out more about how the new TSA rules impact them on: emirates.com/electronicsban

    For more information on the directive, visit the TSA website.